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ICT Service Desk Analyst French, German and English speaker

Title: ICT Service Desk Analyst French, German and English speaker
Salaris: attractive
Plaats: Brussels, Belgium
Talen: Engels, Frans, Duits
Gepost: 8th Feb 2012

Description:
ICT Service Desk Analyst French, German and English speaker
Brussels

REQUIRED LANGUAGES: French, German and English (Any other additional language is an asset!)

REPORTS TO: EICT Service Desk & Quality Assurance Manager

DEPARTMENT: European ICT Service Desk

MAIN ACCOUNTABILITIES:
� Diagnose and solve ICT-related calls, incidents, problems
� To act as a 1st line of support
� Active tracking & tracing of open calls, incidents & changes.
� Install, register and test on client hardware and software
� To provide statistical information and reports when required.
� Administer changes in ICT equipment
� Knowledge of other areas of ICT

KEY PERFORMANCE INDICATOR�S (KPI�s):
� Agreed service levels
� Accuracy
� Functionality of systems
� Accuracy
� Timeliness
� Completeness
� Correctness of information
� Skills outside of own area of expertise

PURPOSE OF THIS POSITION:
� To provide a single point of contact for all ICT related requests.
� Ensures that requests are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
� Provide first level support to Canon Users for systems, products, services.
� Own all calls to resolution.
� To provide statistical information and reports when required.
� Proactively work to achieve a high level of first time fixes.

MAIN CONTACTS:
Canon Configuration Centres and support teams, 3rd party companies contracted to supply equipment/services, ICTS Change & Release Manager, CESC, ICT Service Delivery & Support Manager, Regional Service Support & Delivery Managers, Canon Procurement, Finance and various Business Users.

SPECIALIST ABILITIES / KNOWLEDGE:
� ITIL certified
� Educated to High school level
� Language (fluent): Please see above �Required languages�.
� 1-2 year(s) experience in similar situation (0-1 year for junior role)
� Ability to learn new ideas and concepts and respond flexibly to challenges
� Displays the ability to work in a co-operative, pro-active and flexible way with
customers of all levels of seniority
� Preferable ICT based qualifications (MCP, etc)
� Experience and interest in client hardware & software

MAIN RESPONSIBILITIES:
- Provides an effective interface between Users and service providers, including
logging/documenting Incidents, Problems and Changes. Effectively communicates
call progress and ensures all diagnostic information is provided for error resolution
and incident analysis.
- Assists Users in making more effective use of systems, products and services,
making initial diagnosis of issues and giving clear and concise advice on known
solutions where applicable.
- Provides clear and concise information on Changes, Known errors, Changes in
availability, New Facilities, etc.
- Maintains accurate log entries of requests with call/resolution & follow up details.
Follows agreed procedures and maintains documentation/knowledge base to
establish possible solutions to calls.
- Follows agreed procedures and responds to requests by providing information to
enable Users to solve their issues.
-Promptly allocates unresolved calls as appropriate, by adhering to set escalation
procedures.
- Follows agreed procedures, maintains and reports up to date and accurate inventory
information on the organisation�s ICT assets and User information.

KEY COMPETENCIES:
� Communication
� Personal Effectiveness
� Inter Personal Skills

Application deadline:
Friday 20 January 2012

ICT Service Desk Agent: Dutch, German and English speaker

Title: ICT Service Desk Agent: Dutch, German and English speaker
Salaris: attractive
Plaats: Brussels, Belgium
Talen: Engels, Nederlands, Duits
Gepost: 8th Feb 2012

Description:
ICT Service Desk Analyst Dutch, German and English speaker
Location: Brussels

REQUIRED LANGUAGES:
Dutch/German/English (Any other additional language is an asset!)

REPORTS TO: EICT Service Desk & Quality Assurance Manager

DEPARTMENT: European ICT Service Desk

MAIN ACCOUNTABILITIES:
� Diagnose and solve ICT-related calls, incidents, problems
� To act as a 1st line of support
� Active tracking & tracing of open calls, incidents & changes.
� Install, register and test on client hardware and software
� To provide statistical information and reports when required.
� Administer changes in ICT equipment
� Knowledge of other areas of ICT

KEY PERFORMANCE INDICATOR�S (KPI�s):
� Agreed service levels
� Accuracy
� Functionality of systems
� Accuracy
� Timeliness
� Completeness
� Correctness of information
� Skills outside of own area of expertise

PURPOSE OF THIS POSITION:
� To provide a single point of contact for all ICT related requests.
� Ensures that requests are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
� Provide first level support to Canon Users for systems, products, services.
� Own all calls to resolution.
� To provide statistical information and reports when required.
� Proactively work to achieve a high level of first time fixes.

MAIN CONTACTS:
Canon Configuration Centres and support teams, 3rd party companies contracted to supply equipment/services, ICTS Change & Release Manager, CESC, ICT Service Delivery & Support Manager, Regional Service Support & Delivery Managers, Canon Procurement, Finance and various Business Users.

SPECIALIST ABILITIES / KNOWLEDGE:
� ITIL certified
� Educated to High school level
� Language (fluent): Please see above �Required languages�.
� 1-2 year(s) experience in similar situation (0-1 year for junior role)
� Ability to learn new ideas and concepts and respond flexibly to challenges
� Displays the ability to work in a co-operative, pro-active and flexible way with
customers of all levels of seniority
� Preferable ICT based qualifications (MCP, etc)
� Experience and interest in client hardware & software

MAIN RESPONSIBILITIES:
- Provides an effective interface between Users and service providers, including
logging/documenting Incidents, Problems and Changes. Effectively communicates
call progress and ensures all diagnostic information is provided for error resolution
and incident analysis.
- Assists Users in making more effective use of systems, products and services,
making initial diagnosis of issues and giving clear and concise advice on known
solutions where applicable.
- Provides clear and concise information on Changes, Known errors, Changes in
availability, New Facilities, etc.
- Maintains accurate log entries of requests with call/resolution & follow up details.
Follows agreed procedures and maintains documentation/knowledge base to
establish possible solutions to calls.
- Follows agreed procedures and responds to requests by providing information to
enable Users to solve their issues.
-Promptly allocates unresolved calls as appropriate, by adhering to set escalation
procedures.
- Follows agreed procedures, maintains and reports up to date and accurate inventory
information on the organisation�s ICT assets and User information.

KEY COMPETENCIES:
� Communication
� Personal Effectiveness
� Inter Personal Skills

Application deadline:
Friday 20 January 2012

ICT Service Desk Agent: Dutch, French, English speaker

Title: ICT Service Desk Agent: Dutch, French, English speaker
Salaris: attractive
Plaats: Brussels, Belgium
Talen: Engels, Nederlands, Frans
Gepost: 8th Feb 2012

Description:
ICT Service Desk Analyst

REQUIRED LANGUAGES:
Dutch/French/English (Any other additional language is an asset!)

REPORTS TO: EICT Service Desk & Quality Assurance Manager

DEPARTMENT: European ICT Service Desk

MAIN ACCOUNTABILITIES:
� Diagnose and solve ICT-related calls, incidents, problems
� To act as a 1st line of support
� Active tracking & tracing of open calls, incidents & changes.
� Install, register and test on client hardware and software
� To provide statistical information and reports when required.
� Administer changes in ICT equipment
� Knowledge of other areas of ICT

KEY PERFORMANCE INDICATOR�S (KPI�s):
� Agreed service levels
� Accuracy
� Functionality of systems
� Accuracy
� Timeliness
� Completeness
� Correctness of information
� Skills outside of own area of expertise

PURPOSE OF THIS POSITION:
� To provide a single point of contact for all ICT related requests.
� Ensures that requests are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
� Provide first level support to Canon Users for systems, products, services.
� Own all calls to resolution.
� To provide statistical information and reports when required.
� Proactively work to achieve a high level of first time fixes.

MAIN CONTACTS:
Canon Configuration Centres and support teams, 3rd party companies contracted to supply equipment/services, ICTS Change & Release Manager, CESC, ICT Service Delivery & Support Manager, Regional Service Support & Delivery Managers, Canon Procurement, Finance and various Business Users.

SPECIALIST ABILITIES / KNOWLEDGE:
� ITIL certified
� Educated to High school level
� Language (fluent): Please see above �Required languages�.
� 1-2 year(s) experience in similar situation (0-1 year for junior role)
� Ability to learn new ideas and concepts and respond flexibly to challenges
� Displays the ability to work in a co-operative, pro-active and flexible way with
customers of all levels of seniority
� Preferable ICT based qualifications (MCP, etc)
� Experience and interest in client hardware & software

MAIN RESPONSIBILITIES:
- Provides an effective interface between Users and service providers, including
logging/documenting Incidents, Problems and Changes. Effectively communicates
call progress and ensures all diagnostic information is provided for error resolution
and incident analysis.
- Assists Users in making more effective use of systems, products and services,
making initial diagnosis of issues and giving clear and concise advice on known
solutions where applicable.
- Provides clear and concise information on Changes, Known errors, Changes in
availability, New Facilities, etc.
- Maintains accurate log entries of requests with call/resolution & follow up details.
Follows agreed procedures and maintains documentation/knowledge base to
establish possible solutions to calls.
- Follows agreed procedures and responds to requests by providing information to
enable Users to solve their issues.
-Promptly allocates unresolved calls as appropriate, by adhering to set escalation
procedures.
- Follows agreed procedures, maintains and reports up to date and accurate inventory
information on the organisation�s ICT assets and User information.

KEY COMPETENCIES:
� Communication
� Personal Effectiveness
� Inter Personal Skills

Application deadline:
Friday 20 January 2012

Site Engineer

Title: Site Engineer
Salaris: Competitive
Plaats: Antwerp - Antwerp, Belgium
Talen: Engels
Gepost: 8th Feb 2012

Description:
Functie omschrijving

For one of our customers we are looking for a Site Engineer on a regular base.

Responsible for supervising the construction of antenna sites from the technical survey, the design phase, construction until the delivery to ensure that the Operators specification are applied for building quality and that it was build in the most cost effective method.

Functie eisen

Knowledge of engineering
Knowledge of telecom Industry
Knowledge of mastsystems in relation to mobile telecom
Social and communication skills

Bedrijfsprofiel

DeCom Nederland B.V. is the supplier of choice for network infrastructures on the Dutch market. Our specialists are outsourced at Operators, Vendors and Turnkey contractors for designing, constructing and managing networks. DeCom also perform full-scale projects in this field.

Arbeidsvoorwaarden

Excellent salary
Good fringe benefits

ICT Service Desk Analyst - german, english speaker

Title: ICT Service Desk Analyst - german, english speaker
Salaris: attractive
Plaats: Brussels, Belgium
Talen: Engels, Duits
Gepost: 8th Feb 2012

Description:
ICT Service Desk Analyst - german, english speaker
Brussels

REQUIRED LANGUAGES: German/English (Any other additional language is an asset!)

APPLICATION DEADLINE: Friday 20 January 2012.

REPORTS TO: EICT Service Desk & Quality Assurance Manager

DEPARTMENT: European ICT Service Desk

MAIN ACCOUNTABILITIES:
� Diagnose and solve ICT-related calls, incidents, problems
� To act as a 1st line of support
� Active tracking & tracing of open calls, incidents & changes.
� Install, register and test on client hardware and software
� To provide statistical information and reports when required.
� Administer changes in ICT equipment
� Knowledge of other areas of ICT

KEY PERFORMANCE INDICATOR�S (KPI�s):
� Agreed service levels
� Accuracy
� Functionality of systems
� Accuracy
� Timeliness
� Completeness
� Correctness of information
� Skills outside of own area of expertise

PURPOSE OF THIS POSITION:
� To provide a single point of contact for all ICT related requests.
� Ensures that requests are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
� Provide first level support to Canon Users for systems, products, services.
� Own all calls to resolution.
� To provide statistical information and reports when required.
� Proactively work to achieve a high level of first time fixes.

MAIN CONTACTS:
Canon Configuration Centres and support teams, 3rd party companies contracted to supply equipment/services, ICTS Change & Release Manager, CESC, ICT Service Delivery & Support Manager, Regional Service Support & Delivery Managers, Canon Procurement, Finance and various Business Users.

SPECIALIST ABILITIES / KNOWLEDGE:
� ITIL certified
� Educated to High school level
� Language (fluent): Please see above �Required languages�.
� 1-2 year(s) experience in similar situation (0-1 year for junior role)
� Ability to learn new ideas and concepts and respond flexibly to challenges
� Displays the ability to work in a co-operative, pro-active and flexible way with
customers of all levels of seniority
� Preferable ICT based qualifications (MCP, etc)
� Experience and interest in client hardware & software

MAIN RESPONSIBILITIES:
- Provides an effective interface between Users and service providers, including
logging/documenting Incidents, Problems and Changes. Effectively communicates
call progress and ensures all diagnostic information is provided for error resolution
and incident analysis.
- Assists Users in making more effective use of systems, products and services,
making initial diagnosis of issues and giving clear and concise advice on known
solutions where applicable.
- Provides clear and concise information on Changes, Known errors, Changes in
availability, New Facilities, etc.
- Maintains accurate log entries of requests with call/resolution & follow up details.
Follows agreed procedures and maintains documentation/knowledge base to
establish possible solutions to calls.
- Follows agreed procedures and responds to requests by providing information to
enable Users to solve their issues.
-Promptly allocates unresolved calls as appropriate, by adhering to set escalation
procedures.
- Follows agreed procedures, maintains and reports up to date and accurate inventory
information on the organisation�s ICT assets and User information.

KEY COMPETENCIES:
� Communication
� Personal Effectiveness
� Inter Personal Skills

Application deadline:
Friday 20 January 2012

ICT Service Desk Analyst Spanish and English speaker

Title: ICT Service Desk Analyst Spanish and English speaker
Salaris: attractive
Plaats: Brussels, Belgium
Talen: Engels, Spaans
Gepost: 8th Feb 2012

Description:
ICT Service Desk Analyst Spanish and English speaker
Brussels

REQUIRED LANGUAGES: Spanish/English (Any other additional language is an asset!)

REPORTS TO: EICT Service Desk & Quality Assurance Manager

DEPARTMENT: European ICT Service Desk

MAIN ACCOUNTABILITIES:
� Diagnose and solve ICT-related calls, incidents, problems
� To act as a 1st line of support
� Active tracking & tracing of open calls, incidents & changes.
� Install, register and test on client hardware and software
� To provide statistical information and reports when required.
� Administer changes in ICT equipment
� Knowledge of other areas of ICT

KEY PERFORMANCE INDICATOR�S (KPI�s):
� Agreed service levels
� Accuracy
� Functionality of systems
� Accuracy
� Timeliness
� Completeness
� Correctness of information
� Skills outside of own area of expertise

PURPOSE OF THIS POSITION:
� To provide a single point of contact for all ICT related requests.
� Ensures that requests are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
� Provide first level support to Canon Users for systems, products, services.
� Own all calls to resolution.
� To provide statistical information and reports when required.
� Proactively work to achieve a high level of first time fixes.

MAIN CONTACTS:
Canon Configuration Centres and support teams, 3rd party companies contracted to supply equipment/services, ICTS Change & Release Manager, CESC, ICT Service Delivery & Support Manager, Regional Service Support & Delivery Managers, Canon Procurement, Finance and various Business Users.

SPECIALIST ABILITIES / KNOWLEDGE:
� ITIL certified
� Educated to High school level
� Language (fluent): Please see above �Required languages�.
� 1-2 year(s) experience in similar situation (0-1 year for junior role)
� Ability to learn new ideas and concepts and respond flexibly to challenges
� Displays the ability to work in a co-operative, pro-active and flexible way with
customers of all levels of seniority
� Preferable ICT based qualifications (MCP, etc)
� Experience and interest in client hardware & software

MAIN RESPONSIBILITIES:
- Provides an effective interface between Users and service providers, including
logging/documenting Incidents, Problems and Changes. Effectively communicates
call progress and ensures all diagnostic information is provided for error resolution
and incident analysis.
- Assists Users in making more effective use of systems, products and services,
making initial diagnosis of issues and giving clear and concise advice on known
solutions where applicable.
- Provides clear and concise information on Changes, Known errors, Changes in
availability, New Facilities, etc.
- Maintains accurate log entries of requests with call/resolution & follow up details.
Follows agreed procedures and maintains documentation/knowledge base to
establish possible solutions to calls.
- Follows agreed procedures and responds to requests by providing information to
enable Users to solve their issues.
-Promptly allocates unresolved calls as appropriate, by adhering to set escalation
procedures.
- Follows agreed procedures, maintains and reports up to date and accurate inventory
information on the organisation�s ICT assets and User information.

KEY COMPETENCIES:
� Communication
� Personal Effectiveness
� Inter Personal Skills

Application deadline:
Friday 20 January 2012

ICT Service Desk Analyst - French, Spanish and English speaker

Title: ICT Service Desk Analyst - French, Spanish and English speaker
Salaris: attractive
Plaats: Brussels, Belgium
Talen: Engels, Frans, Spaans
Gepost: 8th Feb 2012

Description:
ICT Service Desk Analyst - French, Spanish and English speaker
Brussels

REQUIRED LANGUAGES: French, Spanish and English (Any other additional language is an asset!)

APPLICATION DEADLINE: Friday 20 January 2012.

REPORTS TO: EICT Service Desk & Quality Assurance Manager

DEPARTMENT: European ICT Service Desk

MAIN ACCOUNTABILITIES:
� Diagnose and solve ICT-related calls, incidents, problems
� To act as a 1st line of support
� Active tracking & tracing of open calls, incidents & changes.
� Install, register and test on client hardware and software
� To provide statistical information and reports when required.
� Administer changes in ICT equipment
� Knowledge of other areas of ICT

KEY PERFORMANCE INDICATOR�S (KPI�s):
� Agreed service levels
� Accuracy
� Functionality of systems
� Accuracy
� Timeliness
� Completeness
� Correctness of information
� Skills outside of own area of expertise

PURPOSE OF THIS POSITION:
� To provide a single point of contact for all ICT related requests.
� Ensures that requests are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
� Provide first level support to Canon Users for systems, products, services.
� Own all calls to resolution.
� To provide statistical information and reports when required.
� Proactively work to achieve a high level of first time fixes.

MAIN CONTACTS:
Canon Configuration Centres and support teams, 3rd party companies contracted to supply equipment/services, ICTS Change & Release Manager, CESC, ICT Service Delivery & Support Manager, Regional Service Support & Delivery Managers, Canon Procurement, Finance and various Business Users.

SPECIALIST ABILITIES / KNOWLEDGE:
� ITIL certified
� Educated to High school level
� Language (fluent): Please see above �Required languages�.
� 1-2 year(s) experience in similar situation (0-1 year for junior role)
� Ability to learn new ideas and concepts and respond flexibly to challenges
� Displays the ability to work in a co-operative, pro-active and flexible way with
customers of all levels of seniority
� Preferable ICT based qualifications (MCP, etc)
� Experience and interest in client hardware & software

MAIN RESPONSIBILITIES:
- Provides an effective interface between Users and service providers, including
logging/documenting Incidents, Problems and Changes. Effectively communicates
call progress and ensures all diagnostic information is provided for error resolution
and incident analysis.
- Assists Users in making more effective use of systems, products and services,
making initial diagnosis of issues and giving clear and concise advice on known
solutions where applicable.
- Provides clear and concise information on Changes, Known errors, Changes in
availability, New Facilities, etc.
- Maintains accurate log entries of requests with call/resolution & follow up details.
Follows agreed procedures and maintains documentation/knowledge base to
establish possible solutions to calls.
- Follows agreed procedures and responds to requests by providing information to
enable Users to solve their issues.
-Promptly allocates unresolved calls as appropriate, by adhering to set escalation
procedures.
- Follows agreed procedures, maintains and reports up to date and accurate inventory
information on the organisation�s ICT assets and User information.

KEY COMPETENCIES:
� Communication
� Personal Effectiveness
� Inter Personal Skills

Application deadline:
Friday 20 January 2012

Swedish Speaking Technical Service Professional

Title: Swedish Speaking Technical Service Professional
Salaris: Dependant on Experience
Plaats: Ghent - East Flanders, Belgium
Talen: Engels, Zweeds
Gepost: 7th Feb 2012

Description:
Swedish Speaking Technical Service Professional

Responsibilities:

� The Technical Service Professional is responsible for the first & second line technical support towards our end customers and distributors.
� He/she is responsible for the follow-up towards the customers. In case of a conflict or disagreement he/she needs to involve the sales representative to ensure the customer satisfaction.
� In house maintenance and repair of printer and printer systems.
� Responsible for the administration and quotation of repairs towards our customers
� Working with the administrative tools and procedures that are in place.
� Contacting our suppliers concerning technical issues or product improvements to grant solutions towards our customers.
� Executing the safety and environmental policies and reporting the non-compliant situations. Obtaining expert advice about Health, Safety & Environment.

Profile :

� Broad technical & IT knowledge (level A1 or equivalent experience).
� Good and clear language: Swedish & English (any other languages are welcome)
� Experience with SAP or SalesForce.com is an advantage.
� Knowledge of standard "Office" applications.
� Experience in working with thermal printers is a significant advantage.
� Likes dealing with people and helping them with their problems and emergencies.
� Commercial flair.

Brady offers you:

A fixed Brady contract.

A variety of legal benefits such as: Flex hours, meal vouchers, group insurance, pension plan, etc

An engaging and attractive job in a young and dynamic organisation with a lot of growth potentia

Working hours: Mo - Fr from 9am - 5:30pm (flex-regime)
Interested? Please click apply

Associate Product Marketing Manager Intern - Multiple Locations Available

Title: Associate Product Marketing Manager Intern - Multiple Locations Available
Salaris: Excellent
Plaats: Brussels, Belgium
Talen: Engels, Duits, Tsjechisch
Gepost: 3rd Feb 2012

Description:
Associate Product Marketing Manager Intern - Multiple Locations Available
This position can be based in Stockholm, Sweden; Oslo, Norway; London, UK; Hamburg, Germany; Zurich, Switzerland; Moscow, Russia; Prague, Czech Republic; Budapest, Hungary; Lisbon, Portugal; Madrid, Spain; Milan, Italy; Istanbul, Turkey; Paris, France; Copenhagen, Denmark; Amsterdam, The Netherlands or Brussels, Belgium.
The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Associate Product Marketing Manager Intern
Associate Product Marketing Managers are flexible, hardworking people with demonstrable interest in Google, who analyze, measure, position, package and promote Google's product and business offerings in the market. As an intern you would be responsible for supporting Google's growth and revenue generating efforts through effective and results-focused marketing campaigns. Your responsibilities include working with the Product Marketing Managers, the corporate marketing group, sales and product support to drive a variety of projects. You will gain exposure working on both B2B products and B2C products.
Start date and duration: Winter or summer start dates, duration 6-12 months (depending on the team and location).
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy) and your availability.
Responsibilities:

* Analyse market to identify major players, potential partners and opportunities for each product.
* Define and implement customer communications strategy.
* Provide follow up and tracking marketing initiatives.
* Define market research studies to gain knowledge about user attitudes and behavior.
* Provide support to the sales team.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Proven track record of exceptional performance and high productivity.
* Strong interest in product marketing, direct marketing, marketing programme management or consulting.
* Keen interest in analyzing products, customers and market dynamics.
* Strong organizational and analytical skills plus demonstrated capacity for understanding strategy.
* Understanding of the search, online advertising or web publishing markets and interest in working on a variety of product and search related challenges.
* Fluency in English, as well as the location's local language.

Data Center IT Operations Technician - Saint-Ghislain

Title: Data Center IT Operations Technician - Saint-Ghislain
Salaris: Excellent
Plaats: Belgium
Talen: Engels
Gepost: 2nd Feb 2012

Description:
Data Center IT Operations Technician - Saint-Ghislain
Apply now
This position is based in Saint-Ghislain, Belgium.
The area: Hardware Operations
Google's Hardware Operations team consists of diverse, upbeat, creative, team-oriented engineers and managers who design and operate some of the most sophisticated systems in the world. This fast-growing group develops, builds and supports the physical infrastructure behind Google's products.
The role: Data Center IT Operations Technician
You will be working as part of a technical team supporting IT infrastructure and systems (Networks, Server Hardware and Linux OS) in one of Google's largest Data Center operations outside the US.
The role offers opportunities for you to develop your career in Linux Systems Administration, Network Engineering, Project or Team Management.
Responsibilities:

* Contribute to the team in the deployment and support of new data center infrastructure as our Linux cluster grows
* Help test and troubleshoot new server hardware components and designs
* Install and maintain switches, routers, and other networking gear
* Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.)
* Configure and troubleshoot Linux OS related issues on our servers

Requirements:

* Degree or equivalent. IT related qualification preferred
* Solid commercial experience working with Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo) or Unix (Solaris, AIX, HP-UX, BSD) with Python, SQL and/or shell scripting knowledge
* Significant experience working with PC and server hardware, rack and stack installations
* Hands-on experience with fiber optical networks (including cable dressing and management)
* High level of English fluency
* Valid EU Work Authorisation
* This position requires shift work that may include after hours, weekends and holidays.

Apply now

Hardware Operations Manager - Saint-Ghislain

Title: Hardware Operations Manager - Saint-Ghislain
Salaris: Excellent
Plaats: Belgium
Talen: Engels
Gepost: 2nd Feb 2012

Description:
Hardware Operations Manager - Saint-Ghislain
Apply now
This position is based in Saint-Ghislain, Belgium
The area: Engineering, Hardware Operations
Google's Hardware Operations team consists of diverse, upbeat, creative, team-oriented engineers and managers who design and operate some of the most sophisticated systems in the world. This fast-growing group develops, builds and supports the physical infrastructure behind Google's products.
The role: Hardware Operations Manager
As a Hardware Operations Manager your teams will be responsible for supporting a broad range of technical areas including servers, data center infrastructure, networks, system administration, and logistics.
You will manage operations, strategy and budgets in the maintenance, deployment, upgrade and optimization of IT Infrastructure. You should be a leader with a strong interest in technology along with a good level of technical knowledge (Sys Admin, Networks, IT Hardware, Data Centres).
Responsibilities:

* Oversee the day to day management of datacentre operations
* Work with the full operations group and with Google's strategic planners to help design each new generation of our computing and network architecture
* Manage multiple ongoing and parallel projects, tracking to priorities and shifting tactical technology changes
* Hire, coach and develop a team of technical staff to meet company objectives
* Manage communications with third parties and local interest groups

Requirements:

* IT Degree level qualification or related experience
* Experience managing managers/team leads and technical teams ideally in Data Center or Server Room environments
* Experience with Linux/Unix system administration
* Understanding of facilities equipment requirements for high-availability data centres
* Solid technical understanding of server hardware architecture, maintenance, and repair
* Excellent oral and written communication skills in English
* Valid EU Work Authorization

Apply now

Policy Manager, European Parliament Relations - Brussels

Title: Policy Manager, European Parliament Relations - Brussels
Salaris: Excellent
Plaats: Brussels, Belgium
Talen: Engels
Gepost: 2nd Feb 2012

Description:
Policy Manager, European Parliament Relations - Brussels
Apply now
This position is based in Brussels, Belgium.
The area: Public Policy and Government Relations
Our job is to advocate for Google on the big public policy issues of the day. Technology moves quickly, so it's important that we work closely with politicians, regulators, academics and third parties to help them understand the issues that affect the Internet and our users. Google and the web touch a lot of public policy debates, so we're looking for quick-witted, entrepreneurial and intellectually curious people to join our team. Life at Google is rarely quiet, and never boring so to succeed here, you'll need to combine creativity with the organizational skills to manage different campaigns and projects to tight deadlines. Ideal candidates will be inspiring advocates and enthusiastic team players, eager to help shape the future direction of Internet policy.
The role: European Parliament Relations Manager
A great opportunity exists for a bright, well organized and energetic individual to work with a stellar team on cutting edge technology issues. Google is looking for a Public Policy and European Parliament Relations Manager, based in Brussels, to handle our relationship with Members of European Parliament . You will work with a cross-functional team of Google employees, as well as with a closely-coordinated global Public Policy team to advance policy positions that benefit our users and an open Internet more generally. The role requires significant experience either working with or in European Parliament, politics or a regulatory agency as well as an ability to grasp complex technical and policy issues.
Responsibilities:

* Develop and lead public policy campaigns across the full range of policy areas that impact Google and the web. Key issues include technology innovation, free expression, privacy and intellectual property.
* Engage directly with Members of European Parliament.
* Build a network of trade associations, industry partners, non-profit groups and others to support policies that will help create/maintain a user-focused online environment as well as an open Internet.
* Work cross functionally to develop policy positions for review by Google's policy, legal, and management teams.

Requirements:

* Strong academic record, with minimum bachelor's degree or equivalent.
* Substantial direct experience in Internet related policy matters, preferably including time spent working in European Parliament, politics, the corporate or public interest world on such issues.
* First-rate written and verbal communications skills in English.
* Strong political and analytical skills.
* Familiarity with Internet technologies and the surrounding policy environments.
* Team player with a sense of humor and the ability to exercise good judgment in a rapidly changing and sometimes stressful environment.

Apply now

Hardware Operations Program Manager - Saint-Ghislain

Title: Hardware Operations Program Manager - Saint-Ghislain
Salaris: Excellent
Plaats: Belgium
Talen: Engels
Gepost: 2nd Feb 2012

Description:
Hardware Operations Program Manager - Saint-Ghislain
Apply now
This position is based in Saint-Ghislain, Belgium
The area: Engineering, Hardware Operations
Google's Hardware Operations team consists of diverse, upbeat, creative, team-oriented engineers and managers who design and operate some of the most sophisticated systems in the world. This fast-growing group develops, builds and supports the physical infrastructure behind Google's products.
The role: Hardware Operations Program Manager - Saint-Ghislain
As a Hardware Operations Program Manager you will be a key contributor in our PMO team supporting Data Center and related IT programs in Europe and the rest of the World. Your objective will be to work with partner groups to create aggressive and achievable schedules, organize teams, establish clear roles and responsibilities, and create a high level work flow plan while developing and owning the master schedule.
Program Managers have a technical background in IT infrastructure (server and network hardware), capacity planning, and platforms. You must possess excellent communication and presentation skills at a senior level as well as the ability to work closely and constructively with all areas of the business.
Please note that the position of Hardware Operations Program Manager will require flexibility to travel (between 25-50%).
Responsibilities:

* Create and maintain master workflow, project schedules, budgets, and related tasks
* Deliver effective execution within large, technical, multi-project programs
* Define and develop cross-team roles, expectations, and responsibilities
* Drive process development and optimizations.

Minimum Qualifications:

* BS in Engineering, IT or related fields. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* MSc/PhD. Project management certification (PMP, PMI, etc)
* Strong background in large scale program management experience.
* Technical background related to IT infrastructure with demonstrated excellence in areas of expertise.
* Excellent analytical, quantitative, and presentation skills.
* Experience within complex organizational settings (e.g., PMO, geographic dispersion, etc.)
* Excellent oral and written communication skills in English (an additional European language would be an advantage).

Apply now

French Speaking Facilities Administrator

Title: French Speaking Facilities Administrator
Salaris: Excellent
Plaats: Brussels, Belgium
Talen: Engels, Frans
Gepost: 28th Jan 2012

Description:
The Role:

Bloomberg's Global Facilities team is looking for a Facilities Administrator based in Brussels with some experience or studies within the industry. The successful candidate will help support our operation in Brussels and some other locations in Europe working with the Europe, Middle East and Africa (EMEA) facilities team.

Responsibilities include contract management, budget management, project management support, maintenance management for the assigned location/s.

The Administrator will work alongside the Bloomberg Purchasing team responsible for co-coordinating local tendering and mobilisation of service support contracts, and our London based facility team for technical issues and project management. Other responsibilities include ensuring the office, its staff and activities comply with local Health and Safety and any other legislation, invoices/account management and cost control, property and general office management to support various department business needs.

Requirements:

-Fluency in French and English are essential (additional languages are a plus)
-Proven experience managing facilities in office environments
-Some experience in project management
-Proven experience in effective budget control and/or financial planning
-Self motivated and driven
-Strong time management and communication skills
-The role involves travel

Receptionist / Client Service Representative with Dutch, French and Engl, Braine-L'Alleud

Title: Receptionist / Client Service Representative with Dutch, French and Engl, Braine-L'Alleud
Salaris: negotiable
Plaats: Walloon Brabant, Belgium
Talen: Engels, Nederlands, Frans
Gepost: 24th Jan 2012

Description:
Receptionist / Client Service Representative, Braine-L'Alleud

Do you enjoy working in a busy reception or front office environment?
Have you always wanted to work in an international B2B environment, being the main point of contact for your customers?
Would you like to build and maintain strong professional relationships?
Are you fluent in Dutch, French and English?
Are you looking for a role without long hours, night shifts or weekend working?

If you answered YES to all above questions, please read further.

Regus is the world�s largest provider of workplace solutions, offering the widest range of products and services that allow individuals and companies to work however, wherever, and whenever they need to.

As the face of our business you will play a key role in delivering a five star customer service to our clients.

Your daily tasks and responsibilities will cover:
� Front office: Welcoming and greeting customers, handling phone calls.
� Customer service: Being the first point of contact for our customers, providing support and helping to solve their queries.
� Administration: Assisting our clients with administrative tasks connected to their business and being the right hand to the Centre Manager.
� Meeting rooms: Organizing and preparing meetings, events and video conferences in the business centre.
� Centre readiness: Making sure all facilities in the business centre are neat and prepared for our clients at all times.

Are you�?
� An enthusiastic professional with 1-2 years experience within client facing roles?
� Customer focused, flexible and willing to go the extra mile?
� Always smiling, even if things don�t go well or you are incredibly busy?

Receptionist / Client Service Representative with English, French and Dutch, Brxl

Title: Receptionist / Client Service Representative with English, French and Dutch, Brxl
Salaris: negotiable
Plaats: Brussels, Belgium
Talen: Engels, Nederlands, Duits
Gepost: 24th Jan 2012

Description:
Receptionist / Client Service Representative, Regus

Do you enjoy working in a busy reception or front office environment?
Have you always wanted to work in an international B2B environment, being the main point of contact for your customers?
Would you like to build and maintain strong professional relationships?
Are you fluent Dutch, French and English?
Are you looking for a role without long hours, night shifts or weekend working?

If you answered YES to all above questions, please read further.

Regus is the world�s largest provider of workplace solutions, offering the widest range of products and services that allow individuals and companies to work however, wherever, and whenever they need to.

As the face of our business you will play a key role in delivering a five star customer service to our clients.

Your daily tasks and responsibilities will cover:
� Front office: Welcoming and greeting customers, handling phone calls.
� Customer service: Being the first point of contact for our customers, providing support and helping to solve their queries.
� Administration: Assisting our clients with administrative tasks connected to their business and being the right hand to the Centre Manager.
� Meeting rooms: Organizing and preparing meetings, events and video conferences in the business centre.
� Centre readiness: Making sure all facilities in the business centre are neat and prepared for our clients at all times.

Are you�?
� An enthusiastic professional with 1-2 years experience within client facing roles?
� Customer focused, flexible and willing to go the extra mile?
� Always smiling, even if things don�t go well or you are incredibly busy?

Receptionist / Client Service Representative with Dutch and English, Antwerp

Title: Receptionist / Client Service Representative with Dutch and English, Antwerp
Salaris: negotiable
Plaats: Antwerp - Antwerp, Belgium
Talen: Engels, Nederlands, Frans
Gepost: 24th Jan 2012

Description:
Receptionist / Client Service Representative, Regus

Do you enjoy working in a busy reception or front office environment?
Have you always wanted to work in an international B2B environment, being the main point of contact for your customers?
Would you like to build and maintain strong professional relationships?
Are you fluent in Dutch and English?
Are you looking for a role without long hours, night shifts or weekend working?

If you answered YES to all above questions, please read further.

Regus is the world�s largest provider of workplace solutions, offering the widest range of products and services that allow individuals and companies to work however, wherever, and whenever they need to.

As the face of our business you will play a key role in delivering a five star customer service to our clients.

Your daily tasks and responsibilities will cover:
� Front office: Welcoming and greeting customers, handling phone calls.
� Customer service: Being the first point of contact for our customers, providing support and helping to solve their queries.
� Administration: Assisting our clients with administrative tasks connected to their business and being the right hand to the Centre Manager.
� Meeting rooms: Organizing and preparing meetings, events and video conferences in the business centre.
� Centre readiness: Making sure all facilities in the business centre are neat and prepared for our clients at all times.

Are you�?
� An enthusiastic professional with 1-2 years experience within client facing roles?
� Customer focused, flexible and willing to go the extra mile?
� Always smiling, even if things don�t go well or you are incredibly busy?

Receptionist / Client Service Representative with French and English, Gent

Title: Receptionist / Client Service Representative with French and English, Gent
Salaris: negotiable
Plaats: Ghent - East Flanders, Belgium
Talen: Engels, Nederlands, Frans
Gepost: 24th Jan 2012

Description:
Receptionist / Client Service Representative, Regus

Do you enjoy working in a busy reception or front office environment?
Have you always wanted to work in an international B2B environment, being the main point of contact for your customers?
Would you like to build and maintain strong professional relationships?
Are you fluent in Dutch, French and English?
Are you looking for a role without long hours, night shifts or weekend working?

If you answered YES to all above questions, please read further.

Regus is the world�s largest provider of workplace solutions, offering the widest range of products and services that allow individuals and companies to work however, wherever, and whenever they need to.

As the face of our business you will play a key role in delivering a five star customer service to our clients.

Your daily tasks and responsibilities will cover:
� Front office: Welcoming and greeting customers, handling phone calls.
� Customer service: Being the first point of contact for our customers, providing support and helping to solve their queries.
� Administration: Assisting our clients with administrative tasks connected to their business and being the right hand to the Centre Manager.
� Meeting rooms: Organizing and preparing meetings, events and video conferences in the business centre.
� Centre readiness: Making sure all facilities in the business centre are neat and prepared for our clients at all times.

Are you�?
� An enthusiastic professional with 1-2 years experience within client facing roles?
� Customer focused, flexible and willing to go the extra mile?
� Always smiling, even if things don�t go well or you are incredibly busy?

Senior Receptionist / Client Service Representative with English, Dutch, French, Antwerp

Title: Senior Receptionist / Client Service Representative with English, Dutch, French, Antwerp
Salaris: negotiable
Plaats: Antwerp - Antwerp, Belgium
Talen: Engels, Nederlands, Frans
Gepost: 24th Jan 2012

Description:
Senior Receptionist / Client Service Representative, Regus

Do you enjoy working in a busy reception or front office environment?
Have you always wanted to work in an international B2B environment, being the main point of contact for your customers?
Would you like to build and maintain strong professional relationships?
Are you fluent in Dutch, French and English?

If you answered YES to all above questions, please read further.

Regus is the world�s largest provider of workplace solutions, offering the widest range of products and services that allow individuals and companies to work however, wherever, and whenever they need to.

As the face of our business you will play a key role in delivering a five star customer service to our clients. As a Senior Client Service Representative, you will work together with the Centre Manager, regarding the performance of the team and the development of the centre.

Your daily tasks and responsibilities will cover:
� Supervision: Training and guiding the team, management of the centre in the absence of the Centre Manager and, keeping track of the client satisfaction and development.
� Front office: Welcoming and greeting customers, handling phone calls.
� Customer service: Being the first point of contact for our customers, providing support and helping to solve their queries.
� Administration: Assisting our clients with administrative tasks connected to their business and being the right hand to the Centre Manager.
� Meeting rooms: Organizing and preparing meetings, events and video conferences in the business centre.
� Centre readiness: Making sure all facilities in the business centre are neat and prepared for our clients at all times.

Are you�?
� An enthusiastic professional with min 3 years experience within client facing roles?
� Autonomous, with proven experience of leading by example?
� Customer focused, flexible and willing to go the extra mile?
� Always smiling, even if things don�t go well or you are incredibly busy?

Associate Product Marketing Manager Intern - Multiple European Locations

Title: Associate Product Marketing Manager Intern - Multiple European Locations
Salaris: Excellent
Plaats: Brussels, Belgium
Talen: Engels, Duits, Tsjechisch
Gepost: 19th Jan 2012

Description:
Associate Product Marketing Manager Intern - Multiple European Locations
This position can be based in Stockholm, Sweden; Oslo, Norway; London, UK; Hamburg, Germany; Zurich, Switzerland; Moscow, Russia; Prague, Czech Republic; Budapest, Hungary; Lisbon, Portugal; Madrid, Spain; Milan, Italy; Istanbul, Turkey; Paris, France; Copenhagen, Denmark; Amsterdam, The Netherlands or Brussels, Belgium.
The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Associate Product Marketing Manager Intern
Associate Product Marketing Managers are flexible, hardworking people with demonstrable interest in Google, who analyze, measure, position, package and promote Google's product and business offerings in the market. As an intern you would be responsible for supporting Google's growth and revenue generating efforts through effective and results-focused marketing campaigns. Your responsibilities include working with the Product Marketing Managers, the corporate marketing group, sales and product support to drive a variety of projects. You will gain exposure working on both B2B products and B2C products.
Start date and duration: Winter or summer start dates, duration 3-12 months (depending on the team and location).
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy) and your availability.
Responsibilities:

* Analyse market to identify major players, potential partners and opportunities for each product.
* Define and implement customer communications strategy.
* Provide follow up and tracking marketing initiatives.
* Define market research studies to gain knowledge about user attitudes and behavior.
* Provide support to the sales team.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Proven track record of exceptional performance and high productivity.
* Strong interest in product marketing, direct marketing, marketing programme management or consulting.
* Keen interest in analyzing products, customers and market dynamics.
* Strong organizational and analytical skills plus demonstrated capacity for understanding strategy.
* Understanding of the search, online advertising or web publishing markets and interest in working on a variety of product and search related challenges.
* Fluency in English, as well as the location's local language.