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Customer Service and telemarketing Assistant ( Pl-Cz-Rom-Hung-Italian)

Title: Customer Service and telemarketing Assistant ( Pl-Cz-Rom-Hung-Italian)
Salaris: Monthly
Plaats: Antwerp - Antwerp, Belgium
Talen: Engels, Italiaans, Tsjechisch, Hongaars, Pools, Roemeens
Gepost: 26th Jan 2012

Description:
As customer service assistant you will be responsible for providing a superior level of service to our client's customers and international sales team.

Principal responsibilities:

 HSSE
Apply and comply with HSSE rules and regulations in line with the companies policies in order to secure a safe environment for the IDS NWE staff and customers
 Customer Service
Ensure the provision of a superior level of service to IDS customers, the IDS sales team and KPNWE support services functions, such as credit.

 Telemarketing
Ensure a prompt and professional follow-up of all offers, mailings and telemarketing calls and the subsequent attainment of pre-set sales targets
 Credit Control
Ensure all roles and responsibilities assigned to the Customer Services and Telemarketing Central team under corporate credit procedures are strictly adhered to and that open communication between all stakeholders is maintained in order to minimize credit risk.
 Administration & Procedures
Adhere to all processes and procedures pertaining to the administration and service of IDS customers within region thereby ensuring that the team has the best opportunity to provide all IDS customers, prospects and internal clients within requisite region an excellent service.

You will be the perfect profile if :
You have more than 1 year of experience in a Customer service departement.
You speak perfectly English and a combination of the following languages ( Italian Romanian, Czech,Hungarian or Polish)

Interested?
send your cv in English

Customer Service - SAP ( English + German or Italian or Slavic Language )

Title: Customer Service - SAP ( English + German or Italian or Slavic Language )
Salaris: Attractive
Plaats: Walloon Brabant, Belgium
Talen: Engels, Nederlands, Duits, Italiaans, Russisch, Bulgaars, Tsjechisch, Pools, Servisch, Slowaaks, Oekra�ens, Sloveens
Gepost: 26th Jan 2012

Description:
Customer Service - SAP ( English + German or Italian or Slavic Language )

Location: Waterloo

Primary responsibilities

� Taking orders from customers via phone, e-mail and fax and entering these orders into our ERP system
� Taking of potential product quality complaints via phone, e-mail and fax and entering these orders into our ERP sytem
� Management of these orders (order confirmation, queries, delivery investigations, complaints handling), answer technical support questions, and deal with client escalations & disputes
� Dispatching of service engineers
� Communication with corporate customers in the respective countries in the respective European language via phone and in written
� Relationship building with customers by understanding customers needs and dedication to provide high quality customer service
� Cooperation with departments involved in customer service processes within our company and external Service Providers
� Close cooperation with our sales teams to ensure smooth delivery of products to the customers
� Provide customers with product and service information

Specific Skills and or Knowledge, credentials or professional certifications

� Bachelor or Master degree

� At least 2 years of experience in a Customer Service

� Very good ENGLISH plus speaker level in:

- GERMAN (mandatory)
- DUTCH (is a plus)

� Be able to write correspondence with high level of quality (spelling & grammar) in English and the relevant language(s) above

� Stress resistant, Customer oriented yet affirmative, reliable, proactive

� Experience in working with SAP and previous exposure to multicultural working environment are an advantage

� Ability to learn quickly the products and our environment

� Precise and eye for the detail

� Good PC literacy

Interested?
Please apply with your updated CV and cover letter.

Mechanik samochod�w ciężarowych - jęz.angielski lub niemiecki

Title: Mechanik samochod�w ciężarowych - jęz.angielski lub niemiecki
Salaris: 12,7 E brutto / 1h
Plaats: Belgium
Talen: Engels, Duits, Pools
Gepost: 26th Jan 2012

Description:
Mechanik samochod�w ciężarowych - jęz.angielski lub niemiecki
Belgium, Belgia

Adecco Poland Sp. z o.o. nale?y do mi?dzynarodowej korporacji Adecco S.A. - ?wiatowego lidera w?r�d firm doradztwa personalnego, kt�ry posiada 7000 plac�wek w 60 krajach. W Polsce dzia?amy od 1994 roku. Swoj? wiedz? i do?wiadczeniem s?u?ymy w ponad 50 lokalizacjach na terenie kraju. W 2007 roku prac? dzi?ki Adecco Poland znalaz?o ponad 34 000 os�b. Adecco Poland Sp. z o.o. jest Agencj? Po?rednictwa Pracy (numer wpisu do rejestru 364)

Nr ref.: MSC/Bel/12
Miejsce pracy: Belgia, Houthalen

Aktualnie dla naszego belgijskiego klienta prowadzimy rekrutacj? na stanowisko
Mechanik samochod�w ci??arowych

Wymagania:
� Wykszta?cenie kierunkowe
� Min. 2 lata ?wie?ego udokumentowanego do?wiadczenia na danym stanowisku
� Dobra znajomo?? j?zyka niemieckiego lub angielskiego
� Mo?liwo?? zabrania w?asnego samochodu

Opis stanowiska:
� Praca polega na konserwacji wszystkich rodzaj�w ci??ar�wek
(pompy, hydraulika, serwis mechaniczny d?wig�w itp.)
� Praca od poniedzia?ku do pi?tku oraz co druga sobota , w systemie zmianowym
� Stawka pocz?tkowa : 12,7 E brutto / 1h
� Intencja d?ugiego zatrudnienia

Osoby zainteresowane udzia?em w rekrutacji s? proszone o przes?ane CV

Dzi?kujemy za nades?ane zg?oszenia, jednocze?nie informujemy, ?e skontaktujemy si? tylko z wybranymi kandydatami.
Na CV prosimy o dopisanie nast?puj?cej klauzuli:
Wyra?am zgod? na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezb?dnych do realizacji rekrutacji /zgodnie z Ustaw? z dn. 29.08.97.r. o Ochronie Danych Osobowych Dz. Ust. nr 133 poz. 883/