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SAP senior consultant FI/CO with English

Title: SAP senior consultant FI/CO with English
Salaris: Competitive Salary Scheme
Plaats: Brno - Jihomoravsky, Czech Republic
Talen: Engels
Gepost: 7th Feb 2012

Description:
SAP senior consultant FI/CO

Form of employment:
Permanent, Full Time
Location:
Czech Republic; Ostrava
Organization:
Enterprise solutions - SAP
Application period:
Thursday, December 01, 2011 - Tuesday, January 31, 2012

We are looking for a suitable candidate for position of senior SAP FI/CO consultant.

Responsibilities:

Ensure that business requirements are accurately translated into functional designs and system specifications
Independent analysis of as is-processes in collaboration with the customer
Independent analysis of customer needs in collaboration with the customer General financial accounting knowledge
Customizing of customers requirements in the SAP modules FI,CO
Planning and performing of workshops
Planning and performing of technical tests

Requirements:

excellent understanding of SAP modules (FI, CO) and their integration in SAP environment
experience in implementation or support of SAP modules (FI, CO) at least 5 years
English language knowledge - level upper-intermediate
team player
customer and target oriented approach
independent, open, straightforward
travelling
secondary school education or university degree

Advantage:

German language knowledge in case of German speaking customers
knowledge of ABAP and/or XI is an advantage

We offer:

challenging job
multinational company environment, English use on daily basis
trainings, technical courses and English lessons based on needs
career path and personal growth
competitive financial evaluation
permanent working contract
benefit programme (one additional week of holiday, food vouchers, pension and capital life insurance, work and life anniversary rewards, MS Office Suite for home use, flu vaccination, coffee & tea refreshment)

Place of work:

Ostrava
Brno

In case of this position recommendation by our employee please mention his/ her first name and surname in your application.

Got talent and IT skills? We�ve got opportunities.

Contact for this job:

Best regards,
Tieto Corporation

Claims Disability Processor - German

Title: Claims Disability Processor - German
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels, Duits
Gepost: 2nd Feb 2012

Description:
Claims Disability Processor� - German
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.
Head quartered in Dublin, Ireland Allianz Worldwide Care employs 500 staff across the globe.�� Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Fluency in English and German
Main Tasks

Adjudicate and process Claims within the agreed company SLA, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

Experience Required�

1 - 2 years experience in a customer focused environment, ideally in an administrative role.
Knowledge & experience of the Life, Accident & Sickness Insurance an advantage.
Medical Insurance Industry Knowledge an advantage
Fluency in English and German
Proficiency in MS Office
Highly customer-focused individual with strong interpersonal and communicative skills
Team player
Ability to work under pressure and to meet tight deadlines and service standards

In return expect the security of a world leader in financial services together with a competitive compensation and benefits package.
To learn more about us please visit
www.allianzworldwidecare.com/movie

Product and Sales Support Officer - 2nd European Language

Title: Product and Sales Support Officer - 2nd European Language
Salaris: 25000.00-25000.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:

Product & Sales Support Officer - 2nd European Language
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 500 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Setting up and maintaining products on Product Navigator
Tailoring products benefits and policy wording – liaising with claims to obtain sign off
Assist the Senior Product officer and Assistant Manager in the annual product review, new product developments and other large product reviews throughout the year
Clearing out old disused data on Product Navigator
Creation of tailored product Table of Benefits at quote stage
Checking and updating of product Table of Benefits at renewal stage
Creation of standard products Table of Benefits at November Review or as appropriate
Fixing product errors are required (on ad hoc basis)
Product benefit comparisons as required
Ensure 24-hour clear-to-zero turnaround on:
All queries (fax/phone/email, from any source)
Book-rated quotations (and re-quotes)
Forwarding of final information to the Group Management Centre for set-up
Keep up-to-date with procedural developments within the dept and ensure that all work is done in accordance with these including Allianz Worldwide Care Sales Guidelines
Provide reports on daily/weekly activity in line with department procedures

Experience Required

Previous experience in a customer focused role, in an administrative capacity
Previous experience working within Product Administration is advantageous
Previous experience in delivering presentations
Fluency in written and spoken English is essential
Fluency in an additional European language is essential
Completion or progression towards the Diploma in Private Medical Insurance is desirable

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented
Ability to prioritize workload and manage time effectively
High attention to detail and accuracy

Technical Competencies

Strong Knowledge of Microsoft Office (Excel, Word)

Starting Salary €25,000 per annum rising to €36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service €2,000, 2.5 years service €3,000, 3.5 years service €3,000, 5 years service €3000.
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Senior Risk Officer

Title: Senior Risk Officer
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:
Senior Risk Officer ? Risk Management Function
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care currently employs 500 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its "Clear to Zero" claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
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Key Responsibilities

?�Support the company risk management framework and associated risk management processes.
?�Develop an extensive working knowledge of the EU ?Solvency II? Directive, including the associated consultation papers.
?�Work closely with the Risk Manager on implementing and�evaluating the company risk management system and policy framework.
?�Assist the management team with the application of the company's comprehensive Risk Management programme.
?�Support the Risk Management Function in the delivery of Solvency II qualitative requirements in particular the preparation and delivery of the company ?Own Risk & Solvency Assessment?.
?�Support the Risk Management ?review & challenge? programme of the company Internal Control framework to include business unit ?Risk & Control Self Assessments (RCSA).
?�Ensure the appropriate risk monitoring is in place, maintained and challenged (particularly KRIs and Incident reporting).
?�Provide support for the ongoing delivery and management of Operational Risk capital quantification.
?�Provide for ongoing monitoring of company Risk Appetite and Limit System reporting, to include trend analysis and mitigation plan oversight.
?�Assist and support the Risk Manager with ongoing co-ordination of company Information Security programme. Facilitate Information Security risk workshops/presentations and Information Security risk assessments for Business and IT departments.
Experience Required

?�Experience working in a Financial Services environment, with 3+ years experience in risk and/or control function, e.g. Risk Management, Audit, Sarbanes Oxley
?�Likely to have a Degree, Risk Management accreditation or Accounting qualification
?�Candidates with Solvency II / Basel II experience, or proficiency in a risk management specialist skill (Information Security qualification) would be an advantage
?�Detalied understanding and knowledge of best practices and trends in risk management
?�Excellent problem solving, judgment and analytical abilities
?�Have a strong professional presence, interacting effectively with the management teams

Behavioural Competencies

?�Strong communication (verbal and written) and interpersonal skills, with a proven ability to influence stakeholders at all levels in the company.
?�Excellent time management and ability to work on numerous tasks with multiple departments simultaneously.
?�High attention to detail.
?�Highly motivated and proactive.
?�Ability to work on own initiative.
?�Ability to work well under pressure.

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and professional accounting annual subscription.
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
Allianz Worldwide Care does not require the assistance of Recruitment Agencies
�

Claims Officer - Health Insurance (Brussels)

Title: Claims Officer - Health Insurance (Brussels)
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels, Nederlands, Frans, Duits
Gepost: 1st Feb 2012

Description:
Claims Officers� - Health Insurance

�
Due to increased work volumes we are opening a Branch Office in Brussels and we are seeking energetic, customer focused individuals to join our award winning team.
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.
Head quartered in Dublin, Ireland Allianz Worldwide Care employs 500 staff across the globe.�� Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Fluency in English with one or more of the following: French or Dutch or German
Main Tasks

Adjudicate and process Claims within the agreed company SLA, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

Expereince Required�

1 - 2 years experience in a customer focused environment, ideally in an administrative role.
Knowledge & experience of the Life, Accident & Sickness Insurance an advantage.
Medical Insurance Industry Knowledge an advantage
Fluency in English with one or more of the following: French or Dutch or German
Proficiency in MS Office
Highly customer-focused individual with strong interpersonal and communicative skills
Team player
Ability to work under pressure and to meet tight deadlines and service standards

In return expect the security of a world leader in financial services together with a competitive compensation and benefits package.
To learn more about us please visit
www.allianzworldwidecare.com/movie

Actuarial Analyst

Title: Actuarial Analyst
Salaris: Dependent on Experience
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:
Actuarial Analyst

Allianz Worldwide Care Profile

Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world's leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 390 staff.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its Clear to Zero claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Analysis of Experience

-�Exploring the effects of different rating factors on experience.
-�Provide comprehensive experience analysis to enable the Company to develop a deep understanding of the emerging experience by: client; sales region; geographical territory; distribution channel and product line.
-�Development of reports to further automate the analysis of what has happened in order to predict what is likely to happen in future.
-�Interrogation of database for answers to interesting questions.
Pricing
-�Assist in the production of detailed annual premium reviews for the age-related product lines.
-�Assist in the determination of suitable premiums for new products to facilitate entry into new markets and territories.

Sales Quotation System

-�Maintain and enhance the client specific sales quotation system using advanced Excel and Visual Basic knowledge.
-�Assist in the specification and development of a mainframe based solution.
�
Experience Required

-�Hold a third level degree or appropriate professional qualification
-�Possess a solid IT background and the ability to demonstrate programming experience, writing database queries and project management.
-�Experience in liaising with, and coordinating efforts of others with whom there is no direct reporting relationship
-�Experience of Visual Basic and/or SQL

Behavioural Competencies

-�Customer Focused
-�Ability to work effectively within a team environment
-�Honesty and Integrity
-�Excellent communication skills, with the ability to explain complicated processes and concepts to non-experts
-�Excellent analytical skills
-�High attention to detail including a commitment to accuracy of reporting.
-�Strong time-management skills
-�Ability to work independently and resolve complex problems without direct supervision

Benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit
www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Pricing Actuary

Title: Pricing Actuary
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:
�
Pricing Actuary
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 500 staff in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
�
Key Responsibilities
Analysis of Experience
?�Interrogation of database for answers to interesting questions.
?�Exploring the effects of different rating factors on experience.
?�Provide comprehensive experience analysis to enable the Company to develop a deep understanding of the emerging experience by: client; sales region; geographical territory; distribution channel and product line.
?�Development of reports to further automate the analysis of what has happened in order to predict what is likely to happen in future.

Pricing
?�Assist in the production of detailed annual premium reviews for the age-related product lines.
?�Assist in the determination of suitable premiums for new products to facilitate entry into new markets and territories.
?�Developing a methodology for the generation of Technical prices.
Health & Safety
?�Responsibility for Health, Safety and Welfare within team (please refer to the Company?s Safety Statement for full list of responsibilities)

Experience Required
?�Qualified or Part Qualified Actuary
?�Ideally from a General Insurance / Health Background
?�Possess a solid IT background and the ability to demonstrate programming experience, writing database queries and project management.
?�Experience in liaising with, and coordinating efforts of others with whom there is no direct reporting relationship

Behavioural Competencies
?�Highly numerate,
?�Strong analytical skills.
?�High attention to detail.
?�Customer Focused
?�Strong communication & interpersonal skills
?�Strong People Management Skills
?�Proactive, focused and structured attitude to work and an ability to constantly meet deadlines.
?�Comfortable challenging the ideas of others
?�Successful at prioritising and multitasking
Technical Competencies
?�Strong knowledge of Microsoft Office (Word / Excel)
?�Experience of SQL advantageous

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
�

Cash Allocations and Commissions Team Leader

Title: Cash Allocations and Commissions Team Leader
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Arabisch, Frans, Albanees, Badini
Gepost: 1st Feb 2012

Description:

Cash Allocations & Commissions Team Leader

The role of the Cash Allocations and Commissions Team Leader is to manage the day to day planning, operation and problem solving of the Financial Administration team in order to meet with the required service level standards. To develop the team to ensure delivery of consistently superior customer experience through highly knowledgeable and customer-focused officers. To manage, train and monitor the team’s development. To act as knowledgeable resource to direct reports and to offer creative solutions within a goal orientated environment. The Team Leader will act as the communication conduit between internal and external customers where necessary.

Allianz Worldwide Care Profile

Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 370 staff.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Deliver service level components, quality and productivity targets
People Management, including all HR related issues, as well as performance appraisals and staff development.
Ownership for problem resolution.
Work monitoring, coaching and feedback, responsibility for delivery of the CTZ service level agreement.
Training and development of staff.
Conducting regular one to one and team meetings.
Leading and motivating the team.
Ensuring ownership is taken of all queries received in department area so as to avoid ‘passing the buck’.
Contributing to recruitment and selection process of the front line.
Compiling weekly reports on team performance and customer feedback.
Communicate and act as a focal point of dissemination of information from management to team and vice versa.
Work very closely with team members to solve customer problems and provide detailed reconciliations where required.
Furnish management with weekly outstanding debt figures for communication to the Executive Committee for the purpose of providing an accurate picture of the department’s productivity.
Participate in various operational activities, outside of the Team to ensure that operational service delivery meets and exceed clients’ expectations.
Promote high Customer Service and Quality ethos on the team and in the company as appropriate.
Promote the company values and the ‘I make a difference’ initiative.
Represent the Head of Financial Administration or Financial administration Supervisor at meetings in their absence to ensure adequate department representation.
Monitoring emails and calls to ensure quality responses are given and any training issues are addressed.
Deal with escalations in a prompt and efficient manner.
Ensuring delivery of Clear to Zero in the allocation of funds received and Commission paid

Experience Required

People management experience
Knowledge Financial Administration function and working in pressurized environment.
Strong Knowledge of Microsoft Office ( Excel, Word)

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Excellent leadership qualities and ability to delegate effectively
Ability to motivate others
Ability to prioritise workload and manage time effectively
Ability to work well under pressure

Benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit
www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Business Analyst

Title: Business Analyst
Salaris: 0.00-0.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:

Business Analyst
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 400 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Identify areas for improvement, specify requirements and implement recommendations for increasing effectiveness of current business processes
Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into systems specifications
Produce detailed user requirements specification documents and liaise with all stakeholders to ensure requirements are understood and signed off prior to development commencement
Work closely with developers during the technical design and implementation phases to ensure common understanding, agreement and effective implementation of projects
Communicate in a clear and concise fashion to IT and business staff (including senior managers) at all stages of the project lifecycle to gain commitment and minimize the level of resistance to change
Produce clear, concise user documentation and deliver effective training sessions to business users
Support UAT during all phases of testing to ensure requirements as spec’d have been delivered and are ready for release
Work with IT & Business when new functionality is released to production to ensure a smooth transition to the new process. Where necessary devise detailed cut over plans to address potential operational impacts at cutover
Other Ad hoc duties as required

Experience Required

Hold a third level degree or appropriate professional qualification
Minimum of 3 years experience in a Business Process Improvement/ Business Analyst role
Experience of working on projects using agile methodologies
Knowledge of Business Process Modelling Notation
Knowledge of Business Process Modelling software

Behavioural Competencies

Customer Focused
Strong Communication (verbal & written) & Interpersonal Skills – in particular, the ability to explain technical issues and concepts to a non-technical audience
Ability to work effectively within a team environment
Honesty & Integrity
Results driven and solution oriented
Ability to prioritise workload and manage time effectively
Ability to work on own initiative
Proven ability to drive and mange change
Demonstrable ability to think “outside of the box” and innovate
Comfortable challenging the ideas of others
High attention to detail & accuracy
Strong problem solving skills

Technical Competencies

Project Initiation & Scope Management
Project Documentation
Project Governance
Technical Knowledge
Business Process Re-engineering (BPR) & Innovation

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies.
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Training Specialist - Insurance

Title: Training Specialist - Insurance
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:

Training Specialist - Insurance
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 500 staff

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its "Clear to Zero" claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Carry out formal & regular analysis of departmental training needs.
Support department management team with staff development planning & review.
Develop, coordinate and deliver technical training programmes accordingly, ensuring defined learning objectives are met; administering assessments and evaluations.
Develop, implement and deliver new starter training.
Provide training on specific processes and procedures when needed.
Design & implement new and innovative training processes and procedures in conjunction with the department management team.
Develop new training strategies within the department.
Maintain current departmental procedures and identify new procedural documentation needed as per new business requirements and gaps in the current documentation.
Develop new training tools e.g. e-learning
Maintain training records, conduct evaluations and assessments.
Conduct continuous review and process improvements based on the results of evaluations, focus groups and assessments.
Conduct reviews of documentation were required.
Ad hoc project work as and when required.

Experience Required

2 ? 3 years experience in a technical trainer role
Previous experience in the Insurance Industry desirable
Strong Knowledge of Microsoft Office (Excel, Word)

Behavioural Competencies

Ability to impart knowledge
Excellent presentation skills
Strong Communication (verbal & written) and Interpersonal Skills
Proactive, with the ability to work on own initiative
Ability to prioritise workload and manage time effectively
Strong administration & organisational skills
Customer Focused

The successful candidate will have the opportunity to work in a growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and professional accounting annual subscription.

To learn more about us please visit:

www.allianzworldwidecare.com/movie
�
Allianz Worldwide Care is an Equal Opportunities Employer

Client Services Officer - Spanish

Title: Client Services Officer - Spanish
Salaris: 25000.00-25000.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels, Frans, Duits, Italiaans, Portugees, Spaans, Zweeds, Hongaars, Pools, Slowaaks
Gepost: 1st Feb 2012

Description:
Client Services Officer - Spanish and 2nd European Language

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 500 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities of the Client Services Officer

Administration of policies from enrolment to renewal.
Implementation of new business.
To update the client database.
To respond to client and broker queries and requests.
To prioritise your workload in line with team targets.
To ensure accuracy in all written correspondence to clients and brokers.
To provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays.
To build positive and professional working relationships both internally and with brokers and clients.
To participate in the training of newer team members.
To participate in the improvement of workflows and procedures.
Work on ad hoc projects as and when required.

Experience Required

Previous experience in a customer focused role , in a an administrative capacity ideally in the insurance industry
Experience working in pressurized environment with tight deadlines
Fluency in Spanish, English and a 2nd European Language is essential for this role.

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented
Ability to prioritize workload and manage time effectively

Technical Competencies

Strong Knowledge of Microsoft Office ( Excel, Word)

Starting Salary €25,000 per annum rising to €36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service €2,000, 2.5 years service €3,000, 3.5 years service €3,000, 5 years service €3000.

To learn more about us please visit

www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Doctor - Medical Services

Title: Doctor - Medical Services
Salaris: 0.00-0.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Arabisch, Engels, Nederlands, Duits, Italiaans, Portugees, Spaans, Hongaars
Gepost: 1st Feb 2012

Description:
Doctor - Medical Services

The Medical Services Department is responsible for Allianz Worldwide Care’s Treatment Guarantee process, large medical case management and provider relationships. It has to adopt aggressive cost containment strategies in order to optimise the company’s competitiveness in the marketplace and endure a good return for our stakeholders.
The position will be based in the Head Office in Dublin.

Allianz Worldwide Care Profile

Headquartered in Dublin, Allianz Worldwide Care specialises in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 155,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Provision of Treatment Guarantees to members in accordance with the identified procedural guidelines.Conduct medical reviews in relation to claims adjudication.
Provide case management for complex and/or high cost cases.
Support the department’s efforts to achieve cost containment and achievement of the targeted loss ratio.
Assist with the maintenance and expansion of the panel of medical providers in certain regions. This includes the development of financially advantageous contractual relationships with these providers. The emphasis will be upon delivering competitive volume pricing, procedure pricing, package pricing, fixed discounts expressed as a percentage of the final bill etc.
Develop and maintain pharmacy and drug access relationships where containment and/or client service advantages cost will result.
Assist with the development of a panel of clinicians in locations justified by concentrations of AWC members.
Provide appropriate training, documentation and support to panel members and medical staff within AWC.
Ensure that all existing operating service standards are consistently met and devise strategies to improve these further.
Develop and maintain good working relationships with all departments and support them according to their needs.
The role will involve substantial collaboration with the following departments: Claims, Helpline and remote offices.
Any other ad hoc projects and administrative tasks as and when required.

Experience Required

Qualified Medical Doctor (2yrs exp)
Fluency in English and a second European language would be advantageous

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Strong problem solving and prioritization skills.
Excellent interpersonal skills with demonstrated ability to communicate effectively and influence at all levels.
Must be a self-starter and able to multi task.
Ability to work independently and as part of a team.

Benefits package offered, includes healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit

www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Client Services Officer - Spanish and German

Title: Client Services Officer - Spanish and German
Salaris: 0.00-0.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels, Frans
Gepost: 1st Feb 2012

Description:
Client Services Officer - Spanish & German

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.Based in Park West, Dublin 12, Allianz Worldwide Care employs over 500 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities of the Client Services Officer

Administration of policies from enrolment to renewal.
Implementation of new business.
To update the client database.
To respond to client and broker queries and requests.
To prioritise your workload in line with team targets.
To ensure accuracy in all written correspondence to clients and brokers.
To provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays.
To build positive and professional working relationships both internally and with brokers and clients.
To participate in the training of newer team members.
To participate in the improvement of workflows and procedures.
Work on ad hoc projects as and when required.

Experience Required

Previous experience in a customer focused role , in a an administrative capacity ideally in the insurance industry
Experience working in pressurized environment with tight deadlines
Fluency in Spanish, German and English is essential for this role.

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented
Ability to prioritize workload and manage time effectively

Technical Competencies

Strong Knowledge of Microsoft Office ( Excel, Word)

Starting Salary €25,000 per annum rising to €36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service €2,000, 2.5 years service €3,000, 3.5 years service €3,000, 5 years service €3000.

To learn more about us please visit

www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Group Pricing Accountant

Title: Group Pricing Accountant
Salaris: 0.00-0.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:
Group Pricing Accountant
The role is responsible for assisting in pricing the large corporate experience rated portfolio. This will mean reviewing prior year experience of specific corporate clients and recommending future premium increases. There is also a requirement to establish a price for large corporate new business. Both of these areas will be within the framework of the groups underwriting guidelines and to maintain the profitability of the book of business. The candidate will also need to maintain and operate in an effective internal control environment and robust risk management framework; implementing effective and efficient business solutions; delivering quotations on time.

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs over 500 employees in 16 countries.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
Key Responsibilities

Pricing the renewal of corporate experience rated clients
Pricing quotations for potential corporate experience rated clients
Maintain exacting standards on deadline delivery
Implement company guidelines and methodologies to deliver renewal and new business quotations
Work with sales managers and relationship managers to drive through required changes on specific accounts
Provide analysis of specific accounts to support required changes both at renewal and during the contract period
Deliver on requests received from the Sales Support function
Deliver on ad hoc projects to internal and external stakeholders as required
Analyse business performance by region, product type, benefit structure, etc and making pricing recommendations

Experience Required

Minimum of 5 years of a proven track record in an corporate underwriting management capacity preferably within the health insurance sector
Minimum degree level qualification or with an appropriate professional qualification in a business related discipline
Proven experience of consistently delivering to tight and exacting deadlines
International pricing experience a distinct advantage

Behavioural Competencies

Highly numerate
Strong analytical skills
High attention to detail
Customer Focused
Strong communication & interpersonal skills
Proactive, focused and structured attitude to work and an ability to constantly meet deadlines
Comfortable challenging the ideas of others
Successful at prioritising and multitasking

Technical Competencies

Strong knowledge of Microsoft Office (Word / Excel)

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Client Services Officer - Spanish with 2nd Euro Language

Title: Client Services Officer - Spanish with 2nd Euro Language
Salaris: 0.00-0.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels, Frans, Duits, Italiaans, Portugees, Spaans, Zweeds, Hongaars, Pools, Slowaaks
Gepost: 1st Feb 2012

Description:
Client Services Officer - Spanish with 2nd Euro Language

Allianz Worldwide Care Profile

Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 400 staff.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities of the Client Services Officer

Administration of policies from enrolment to renewal.
Implementation of new business.
To update the client database.
To respond to client and broker queries and requests.
To prioritise your workload in line with team targets.
To ensure accuracy in all written correspondence to clients and brokers.
To provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays.
To build positive and professional working relationships both internally and with brokers and clients.
To participate in the training of newer team members.
To participate in the improvement of workflows and procedures.
Work on ad hoc projects as and when required.

Experience Required

Previous experience in a customer focused role , in a an administrative capacity ideally in the insurance industry
Experience working in pressurized environment with tight deadlines
Fluency in Spanish, English and a 2nd European Language is essential for this role.

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented
Ability to prioritize workload and manage time effectively

Technical Competencies

Strong Knowledge of Microsoft Office ( Excel, Word)

Starting Salary €25,000 per annum rising to €36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service €2,000, 2.5 years service €3,000, 3.5 years service €3,000, 5 years service €3000.
To learn more about us please visit
www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Senior Underwriter

Title: Senior Underwriter
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:
�
Senior Underwriter
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 500 Staff.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.
�
Key Responsibilities
?�Provide individual development and coaching of junior underwriters.
?�Plan work schedules and priortise workload to meet client SLA?s and deadlines set by the manager.
?�Evaluate new business applications and ensure that underwriting decisions and amendments are processed within agreed time frames.
?�Provide underwriting opinions and responses by telephone and email within tight turnaround times and maintain quality of service at all times.
?�Collate productivity stats and update weekly reports for management.
?�Work with the manager to develop underwriting efficiencies and maintain a robust quality checking process for the department.
?�Attend company and departmental meetings on behalf of the Underwriting department and work with Sales and Client relations to drive new business growth.
?�The ability to continually monitor and review processes and procedures, including systems processes, and recommend the necessary enhancements when required.
?�The ability to make sound underwriting decisions in line with the underwriting guidelines and make commercial decisions when necessary.
?�Refer complex medical cases to the CMO and work with the company doctor to implement new underwriting guidelines where applicable.
?�Provide support to Claims and Legal department on non-disclosure policies and offer retrospective underwriting decisions.
?�Liaise with other departments, brokers, Relationship and Regional Sales Managers on a regular basis and provide underwriting support to all parties.
?�Deal with escalated queries and complaints promptly and effectively, and ensure that the manager is kept updated at all times.
?�Take part in projects when required, review documentation were applicable, research information relating to your area and provide feedback.

Experience Required

?�Keyboard skills with strong knowledge of Microsoft Office (Excel, Word), Lotus Notes and other standard software
?�Minimum of 5 years experience in an Medical Underwriting role (Life/CI/Health insurance) working in a customer and quality focused environment, producing accurate work within team turnaround times.
?�Experience in people management a distinct advantage
Ideally proficient/fluent in a second European language

Behavioural Competencies
?�Customer focused
?�Strong communication (verbal & written)
?�Ability to work effectively within a team environment
?�Honesty and Integrity
?�Presentation skills
?�Ability to motivate others
?�Ability to prioritise workload and manage time effectively.
The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
Allianz Worldwide Care does not require the assistance of Recruitment Agencies
�

Claims Officers - Life and Disability (Brussels)

Title: Claims Officers - Life and Disability (Brussels)
Salaris: Not Disclosed
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels, Nederlands, Frans, Duits, Nederlands
Gepost: 1st Feb 2012

Description:
Claims Officers� -�Life�& Disability�

Due to increased work volumes we are opening a Branch Office in Brussels and we are seeking energetic, customer focused individuals to join our award winning team.

Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries.
Head quartered in Dublin, Ireland Allianz Worldwide Care employs 500 staff across the globe.�� Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Fluency in English with one or more of the following: French or Dutch or German
Main Tasks

Adjudicate and process Claims within the agreed company SLA, in accordance with policy benefits to facilitate the company achieving its loss ratio target.
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
In line with the company?s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

Expereince Required�

1 - 2 years experience in a customer focused environment, ideally in an administrative role.
Knowledge & experience of the Life, Accident & Sickness Insurance an advantage.
Medical Insurance Industry Knowledge an advantage
Fluency in English with one or more of the following: French or Dutch or German
Proficiency in MS Office
Highly customer-focused individual with strong interpersonal and communicative skills
Team player
Ability to work under pressure and to meet tight deadlines and service standards

In return expect the security of a world leader in financial services together with a competitive compensation and benefits package.
To learn more about us please visit
www.allianzworldwidecare.com/movie

Claims Officer with Portuguese and Spanish

Title: Claims Officer with Portuguese and Spanish
Salaris: 25000.00-25000.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels, Portugees, Spaans
Gepost: 1st Feb 2012

Description:
Claims Officer – Spanish

Allianz Worldwide Care Profile

Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 400 staff.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Adjudicate and process Claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target
Use AWC’s client database, Gulliver, accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning
Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.
In line with the company’s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction
Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills
This role involves shift work
Other Ad hoc duties as required

Experience Required

Previous experience in a customer focused role, in a an administrative capacity
Experience working in pressurised environment with tight deadlines
Fluency in English and Spanish is essential to this role

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Results driven and solution oriented

Technical Competencies

Strong Knowledge of Microsoft Office (Excel, Word)

Starting Salary €25,000 per annum rising to €36,000 reflective of length of service
Once employed by Allianz Worldwide Care; we feel that the contribution of our officers increases considerably with service and we think it is only fair to recognise this within our salary scales. Therefore, we commence salary increases for Officers following 18 months service with increases continuing to apply for up to 5 years service as follows: 18 months service €2,000, 2.5 years service €3,000, 3.5 years service €3,000, 5 years service €3000.

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit
www.allianzworldwidecare.com/movie

Allianz Worldwide Care is an Equal Opportunities Employer

Marketing Executive

Title: Marketing Executive
Salaris: 0.00-0.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:
Marketing Executive
Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 500 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Arrange/complete competitor research, comparisons of products, rates and services and make recommendations based on findings
Advise on and develop advertising for the most appropriate media vehicles, plus assist in campaign evaluation and recommendations
Provide marketing support to internal stakeholders in terms of marketing/communication advice, literature, PowerPoint presentations, translation and promotional material
Review and improve on draft press releases/articles/quotes created by PR agency
Manage the production and delivery of marketing materials e.g. leaflets, posters, Broker Talk Newsletter and flyers, including liaison with designers and printers
Develop and maintain close relationships with the Sales, Client Relations, Client Services, Helpline and Claims teams to ensure that all marketing documentation reflects the needs of the market place and the company's capabilities
Assist in the development of all tailored documentation for large groups and business partners including the Table of Benefits, Employee Benefits Guide, forms etc.
Arrange company attendance at suitable events and exhibitions
Write and arrange design and delivery of client surveys; newsletters and client announcements
Co-ordinate the task schedule and ensure deadlines are met in relation to the annual product review and update of affected material

Experience Required

Degree in Marketing
A minimum of three years of marketing experience, preferably within an insurance company or financial services
Proven experience in managing marketing projects

Behavioural Competencies

High attention to detail
Self motivated, conscientious self starter with lots of initiative
Good organizational skills and ability to work to tight deadlines
Excellent communication skills, both written and Verbal
Fully understand the technical aspect of the products, terms & conditions, continuation options, enrolment, procedures etc.
Helpful, flexible and supportive approach
Reduces costs while maintaining/improving the quality of the output

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies.

                                                                            To learn more about us please visit

                                                               www.allianzworldwidecare.com/movie

                                                            Allianz Worldwide Care is an Equal Opportunities Employer
                                            Allianz Worldwide Care does not require the assistance of Recruitment Agencies

Group Underwriting Manager

Title: Group Underwriting Manager
Salaris: 0.00-0.00Annually
Plaats: Dublin - Dublin Region, Ireland
Talen: Engels
Gepost: 1st Feb 2012

Description:
Group Pricing Accountant
The role is responsible for assisting in pricing the large corporate experience rated portfolio.
This will mean reviewing prior year experience of specific corporate clients and recommending future premium increases. There is also a requirement to establish a price for large corporate new business. Both of these areas will be within the framework of the groups underwriting guidelines and to maintain the profitability of the book of business. The candidate will also need to maintain and operate in an effective internal control environment and robust risk management framework; implementing effective and efficient business solutions; delivering quotations on time.

Allianz Worldwide Care Profile

Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependants, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world’s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 400 staff.
Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its “Clear to Zero” claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Pricing the renewal of corporate experience rated clients
Pricing quotations for potential corporate experience rated clients
Maintain exacting standards on deadline delivery
Implement company guidelines and methodologies to deliver renewal and new business quotations
Work with sales managers and relationship managers to drive through required changes on specific accounts
Provide analysis of specific accounts to support required changes both at renewal and during the contract period
Deliver on requests received from the Sales Support function
Deliver on ad hoc projects to internal and external stakeholders as required
Analyse business performance by region, product type, benefit structure, etc and making pricing recommendations

Experience Required

Minimum of 5 years of a proven track record in an corporate underwriting management capacity preferably within the health insurance sector
Minimum degree level qualification or with an appropriate professional qualification in a business related discipline
Proven experience of consistently delivering to tight and exacting deadlines
International pricing experience a distinct advantage

Behavioural Competencies

Highly numerate
Strong analytical skills
High attention to detail
Customer Focused
Strong communication & interpersonal skills
Proactive, focused and structured attitude to work and an ability to constantly meet deadlines
Comfortable challenging the ideas of others
Successful at prioritising and multitasking

Benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies
To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer
Allianz Worldwide Care does not require the assistance of Recruitment Agencies